General Information

Box Office

Holiday Hours
Closed Saturday, December 24th
Closed Sunday, December 25th
We will reopen Monday, December 26th at 6 pm two hours prior to The All-New Catskills on Broadway.

Season Hours
Monday through Saturday, 10 am to 5 pm. Box office hours are extended until curtain time for evening performances. Closed Sunday. If there is a Sunday performance the box office will open two hours prior to curtain and remain open through intermission.  

Summer Hours
Monday through Friday, 10 am to 5 pm. Box Office hours are extended until curtain time for evening performances. Closed Saturday and Sunday. If there is a performance on either Saturday or Sunday, the Box Office will open two hours prior to curtain.

Ordering by Phone
To order tickets by phone, call the box office at 561.832.7469 or 800.572.8471.To fax an order, fax the information to 561.833.0691. Spanish-speaking customer service representatives are available.

Ordering in Person
The box office is located at the western entrance to the building, 701 Okeechobee Boulevard,  West Palm Beach.

Ticket Purchasing Rules
All patrons, regardless of age, must have a ticket. Lap tickets are available for children 12 months and younger for selected performances. There is a processing fee of 15% of total purchase with a maximum of $25 for all phone and web orders. There is no processing fee for tickets purchased at the box office window, this does not apply to subscription packages.

Credit cards accepted: VISA, MasterCard, Discover, and American Express.

In the interest of preserving affordable ticket prices for all patrons, the Kravis Center for the Performing Arts is not responsible for tickets purchased through unauthorized third parties. We cannot provide customer service notifications or refunds for tickets purchased from unauthorized sites, unauthorized ticket distributors or brokers.

Lobby doors are open approximately ninety minutes prior to the announced performance time. Theatre doors open thirty minutes prior to curtain. Latecomers will be seated at the discretion of management.

Special Needs
The Kravis Center facilities are wheelchair accessible with designated seating. Audio and text display aides are also available, along with Large Print Programs. Please be sure to mention your special needs accommodations when placing your ticket order.

Dining Facilities- Bistro Teatro
Bistro Teatro offers the perfect casual pre-theatre dining experience, serving light fare in our majestic Mezzanine level lobby during most Dreyfoos Hall performances. For more information, please call 561.651.4444. Open before and during intermission of Dreyfoos Hall performances only.  Click here to view menu.

Bar Service
To reduce waiting time, place your bar or soft drink order prior to the performance and it will be ready and waiting for you at intermission.

Gallery & Gift Shop
Located on the east end of the Dreyfoos Hall lobby, our Gallery & Gift Shop features a unique selection of performing arts-inspired items and general gift merchandise to fit every taste and gift-giving occasion. Open for Dreyfoos Hall performances only. For further information call 561.651.4329.

The Group Sales Advantage
Group discounts are available for groups of 20 or more for most Kravis Center presentations. For more information, call Group Sales at 561.651.4304 or 561.651.4438 or visit

Babes in Arms
Tickets are required for children of all ages. In consideration of the patrons around you and the performers on stage, children who are crying or otherwise being disruptive will be asked to leave the theatre.

Electronic Devices
Please silence all watches with alarms, beepers, cell phones, and other electronic devices prior to the performance and again after intermission. Some electronic devices – especially those with radio components – can cause interference with our performance sound system. Also, please refrain from texting during performances, as the glow from your device is distracting to those around you.

Gift Certificates
One size fits all with Kravis Center gift certificates. For more information click here or call our box office at 561.832.7469 or 800.572.8471.

Student & Educator Rush Ticket Program
By presenting a Student or Educator ID at the Kravis Center box office one hour prior to the performance, students and educators will receive 50% of any ticket section (excluding Premium Seating and Kravis On Broadway presentations) from orchestra to rear balcony, based on availability.

Led by experienced volunteer guides, tours are available by appointment and last approximately 75 minutes. To schedule a tour, please call 561.651.4233.

Location & Attractions
The Kravis Center is conveniently located one half mile east of I-95, one-quarter mile west of U.S. Highway 1 and just down the street from Tri-Rail in downtown West Palm Beach. Situated steps away from the shops and restaurants of CityPlace and the West Palm Beach/Clematis Street Districts Trolley, we’re also minutes from museums, Worth Avenue and the Palm Beach County Convention Center.

Smoke-Free Environment
The Kravis Center is a non-smoking facility. However, smoking is permitted outside of the building in the various public areas.

Program Changes
The Kravis Center reserves the right to make changes in programs and artists without prior notice.

The Raymond F. Kravis Center for the Performing Arts, Inc.
701 Okeechobee Boulevard
West Palm Beach, FL 33401

Phone Numbers
Box Office: 561.832.7469 (561.832.SHOW) or 800.572.8471 (800.KRAVIS.1)
Spanish speaking customer service representatives are available.
Box office fax number: 561.833.0691
Administration: 561.833.8300
Administration fax number: 561.833.3901